Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
Only for the categories of newborn hanging clothing (25 items per consignor, sizes 0-9 month,) GIRL Junior-sized clothing limited to specific brands (listed under merchandise prep,) maternity clothing (10 items per consignor). Each consignor is allowed to bring up to 300 items and pay one $12.50 consignor fee. Consignors who bring more than 300 items will be charged for an additional batch/additional consignor fee.
OPTION #1. ATTACH YOUR LABELS AT HOME and STANDARD DROP OFF - We will print your labels and have them ready for you. You can pick them up anytime by texting 501-278-9387 or anytime during Consignor Drop Off Days and times. You may print your labels at home ON A COLOR PRINTER (please follow the directions CAREFULLY that appear after you enter your items. FAILURE TO FOLLOW DIRECTIONS CAN COST YOU MONEY WHEN YOUR ITEMS SELL FOR HALF PRICE BECAUSE YOU DID NOT PRINT YOUR LABELS CORRECTLY.)
You will be required to label your items at home before you come to Consignor Drop Off. Please allow one hour per 100-150 items. ALL ITEMS ARE GUARANTEED AGAINST LOSS WITH THIS DROP OFF OPTION if you bring items in numeric order and bring a paper copy of your inventory sheet (we can print for you for $1.)
1. Attach labels at home.
2. Schedule your Standard Drop Off appointment.
3. Bring items to store
4. A Rhea Lana's team member will do a brief inspection of your items, and YOU will put them on the sales floor.
5. Collect your shopping passes!
OPTION #2 LABEL YOUR ITEMS AT HOME and DROP AND GO DROP OFF - This option is strictly for All Star Consignors who opt to half price and donate ALL unsold items! We will print your labels and have them ready for you. You can pick them up anytime by texting 501-278-9387 or anytime during Consignor Drop Off Days and times. You may print your labels at home ON A COLOR PRINTER (please follow the directions CAREFULLY that appear after you enter your items. FAILURE TO FOLLOW DIRECTIONS CAN COST YOU MONEY WHEN YOUR ITEMS SELL FOR HALF PRICE BECAUSE YOU DID NOT PRINT YOUR LABELS CORRECTLY.)
1. Attach your labels at home.
2. Schedule your Drop and Go Appointment... we do all of the work and you never get out of your car.
3. Bundle items by gender and size prior to your appointment
4. Collect your early shopping passes!
Each ticket holder is allowed to bring ONE GUEST of their choice with them to shop. Please know that children DO NOT count as a Guest.
We strongly suggest that you make other arrangements for your kiddos for the Pre-Sale simply for safety reasons since there are lines and crowds. Shopping without your little ones will be much less stressful for you (and them.) Be sure to bring your kids' sizes, measurements and a tape measure with you, but treat yourself to a night out without kids while you have fun shopping with other moms. ***Please know that we will never turn you or your kiddos away if you must bring them. Each ticket holder is allowed to bring one Guest of their choice (children do not count as a Guest, so you may bring one adult Guest in addition to any children that you bring.)
We suggest you set the price at 25%-30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-9 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. You may also view our RL Pricing Guide at http://searcy.rhealana.com/pricing-points.asp
Yes, but you will need to enter your items online in separate batches and under separate Consignor Numbers. Register for each sale separately.
PLEASE make sure that you are registered and entering items under the SEARCY location.
No, PLEASE use children's plastic hangers for sizes 6 and below. Use larger plastic hangers for sizes 10 and above. PLEASE, DO NOT USE ANY WIRE HANGERS unless they are plastic coated.
Place them in a ziplock bag and then seal the ziplock with clear packing tape. This is important!
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
We have awesome shopping carts and large RL shopping bags for you to use! ON BUSY DAYS LIKE PRE SALE DAY, we suggest you bring a laundry basket with your name on it. Large bags will need to be checked at the door.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group. Shoppers love to buy outfits and bundles!
WRINKLED CLOTHES DO NOT SELL! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes, you may enter additional batches until the 'cut off' time. YOU WILL BE CHARGED ONE $12.50 CONSIGNOR FEE PER 300 ITEMS. Multiple batches are ok as long as
1. you enter additional batches using the same consignor code
2. you do not exceed the limits in infant, juniors and maternity (exceeding the limits will result in being charged an additional consignor fee
3. you do not exceed the limit of 300 items per code. Once you exceed the 300 items, the system will force you to register for an additional consignor number and pay an additional consignor fee of $12.50
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
